Who can we care for

Ivybank is registered with the Care Quality Commission to provide care for men and women who need help due to their age or because they are suffering from dementia.  Our staff are unable to provide nursing care, we will maintain good professional relationships with local healthcare providers to ensure that health needs can be met.

We will make sure our staff have the skills and training to care and support people who have needs arising from their age or because they are suffering from dementia.

Dementia  is a condition, which can be distressing and demanding for all involved, not least of but of all, the resident. We promote an understanding of the uniqueness of each individual. We provide an emphatic response to the wide range of behaviour and symptoms associated with the condition.

This includes providing the opportunity to negotiate a shared approach to care, with the resident and family members in the form of care reviews and meetings. Using a person centred approach we collect together knowledge of the residents including their current life style and preferences and their personal histories. This approach is also used to provide details of activities that meet the resident’s individual needs. We feel that this approach to care will empower the resident and maintain control over his or her own lives as much as possible.

We feel that the person centred approach is crucial and both effective key working and care planning are promoted to provide a positive form of care for people with Dementia. Every resident has the right to take risks but these should be informed risks. Whilst promoting individual rights to independence, choice and fulfilment. Risk assessments are undertaken and reviewed regularly.

Sometimes people with dementia express their frustration through challenging behaviour.  We will always look for non-medical solutions to this whilst also working with the local specialist health care teams and people who are important to the person.  For example trying to find ways of engaging the person in activities that give them a sense of wellbeing, providing an environment that gives them a sense of safety (by using familiar objects), observing behaviour to see if we can recognise any specific triggers and removing them.  Occasionally we will not be able to reduce the behaviour to a level that is safe for the person or people around them.  If this situation arises we will work with their representatives and other professionals to find suitable alternative accommodation.

Whilst the premises have been fully refurbished and improved, there are areas of the home that are not accessible to people who need to use a wheelchair at all times.  We will consider the mobility of each person who is referred to us and only offer accommodation when we are confident we can meet their care needs and we have a room available that will not isolate them from the rest of the house because they cannot access shared areas a wheelchair.